Implementation and Training
Implementation and Training
At the heart of iDoc™’s success in document imaging and management
is our phased implementation philosophy. Users are more willing to accept a new technology, and generally have much more success using that technology when eased into the new system rather than having their world (i.e., comfort level) turned upside down!
- Quick and easy implementation
- We’ll work with you each step of the way to make sure your users are getting the most out of iDoc
- We offer process evaluations and improvements
- Lower implementation costs
- You will recognize the return on investment much sooner with our phased implementation and training approach
- The risks associated with “big bang” implementations are eliminated
Examine the phased implementation approach using healthcare as our sample:
- Phase I – Archival and Retrieval
- Demographic feed turned on from your information system for Patient Records
- Evaluate & determine available data and documents types
- Begin scanning documents
- Phase II – Scanning at Discharge
- Implement workflow with documents and record
- Implement online chart completion
- Determine future phases and other department that are currently paper based and could benefit from implementing iDoc
Rest assured that you will receive the right
training staff
You can rest assured that we will assign the right training staff to meet your needs, and we embrace the train-the-trainer methodology. We want to partner in your success every step of the way, and that starts on Day 1.
- We will educate and work with your the staff on procedures such as document preparation and scanning
- We train all staff members on electronically accessing and completing tasks
- Our highly specialized trainers have the skills necessary to ensure a positive experience for all iDoc users