CareTech Solutions Logo
banner image

Zero Worries!

Zero Worries!

Are you worrying about your clinicians getting the high level of IT help desk support they expect? Well, don’t. CareTech Solutions’ Service Desk is expert at solving your IT problems whenever they arise, 24x7x365.

We answer your calls in a matter of seconds, not minutes – getting IT issues resolved quickly and callers off the phone fast.

Assess your IT help desk's alignment with your clinicians' support needs.  

Our Service Desk professionals are experienced on all major hospital information systems and bring a vital understanding of clinical processes
to every call.

• Healthcare-only focus
• Specialized physician support
• Trained and certified analysts
• 24x7x365 support
• Knowledge management
• Metrics reporting and analysis
• Scalable on-shore operation
• Fast implementation

 


Want to know more?

Contact our Service Desk expert, at 248-835-4235 to learn more about how CareTech Solutions can assist your hospital.

 



  • Service Desk in Action

  • Service Desk Video

  • See More

  • Service Desk Metrics

  • Customer Satisfaction Customer Insight: Bruce Kelly, CIO, Mercy Memorial

  • Read More
  • Read White Paper

  • Help Desk's impact on patient care and operational performance

Read More