CareTechNews

CareTech named 2009 “Best in KLAS” for Extensive IT Outsourcing

TROY, Mich., December 17, 2009CareTech Solutions (www.CareTech.com), an information technology (IT) and web products and services provider for hospitals and health systems, was named Best in KLAS, Extensive IT Outsourcing segment, in the 2009 Top 20 Best in KLAS Awards: Software & Professional Services report. The report ranks the performance of vendors in key market segments including EMRs, cardiology systems, IT outsourcing and many others. 

 CareTech’s overall performance score was 90.3 on a 100-point scale and the company scored 100% in the business indicator category of “would you buy again.” 

 “For more than a decade, the Best in KLAS awards have recognized healthcare technology companies that set the standard for delivering the best experience to providers,” said KLAS President Adam Gale. “The Best in KLAS distinction honors more than just a good product or service. It represents a commitment to meeting customer expectations in every phase of the buying process – from the sales presentation to implementation to ongoing service and support.”

 KLAS ranks products and services based on the evaluations collected from healthcare providers using the systems and services.  In the Extensive IT Outsourcing segment of the 2009 Top 20 Best in KLAS Awards report, several professional service firms that provide services to hospitals that outsource a majority or all of the IT department for operation, application, and/or strategic support were evaluated on performance, business indicators, and client commentary.

 “To be able to hit these performance levels again in a year where there’s more technology being used at hospitals reflects the commitment of the CareTech organization, the men and women of CareTech who espouse our values of doing “whatever it takes” everyday. ” said Jim Giordano, president and CEO of CareTech Solutions.

KLAS is an independent research firm specializing in monitoring and reporting the performance of healthcare technology vendors. The 2009 Top 20 Best in KLAS Awards report details vendor performance evaluations collected from healthcare executives and professionals over the past twelve months in the categories of HIT Software and Professional Services.

©2009 KLAS Enterprises, LLC. All rights reserved. KLAS website www.KLASresearch.com

 

 About CareTech Solutions, Inc.

CareTech Solutions, Inc., an information technology and Web products and services provider for hospitals and health systems, creates value for clients through customized solutions that contribute to improving patient care while lowering healthcare costs. From implementing emerging technologies to supporting day-to-day operations, CareTech offers clients expert services across the entire patient data lifecycle.

 CareTech Solutions won a coveted 2008 Best in KLAS award for the IT Outsourcing (Extensive) segment, as ranked by healthcare executives and professionals in the 2008 Top 20 Best in KLAS Awards report.  CareTech’s Best in KLAS distinction follows the company’s achievement of leading overall performance scores in KLAS’ 2008 Extensive IT Outsourcing Study.  CareTech’s overall performance score was 94.6 on a 100-point scale – the top score among six competing extensive IT outsourcing firms cited in the report, and the highest score KLAS has measured since first measuring extensive IT outsourcing performance in 2005. CareTech earned 100-percent scores in each of the “business indicator” categories of Would You Buy it Again, Avoids Nickel-and-Diming, Keeps all Promises, Services Delivered within Budget/Cost and Would You Recommend to a Friend/Peer.

 Information Technology services – Web Products and Services – Document Imaging and Management – CableCare™ structured cabling and wiring

 For more information, please visit www.caretech.com.

 

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 Contacts:

Jody Meehan
Director, Marketing and Communications, CareTech Solutions
Phone: 248-823-0900
jody.meehan@caretechsolutions.com

Anne Santori
Public Relations Manager, CareTech Solutions
Phone: 248-823-0908
anne.santori@caretechsolutions.com