CareTech to Provide Web Services to Novant Health’s Ten Hospitals, 1,100 Physician Medical Group and Regional Outpatient Centers
CareTech Solutions to Implement CareWorks CMS ™ at Novant’s Corporate and Hospital Websites, its Medical Group Websites and its Physician Portals
TROY, Mich. – July 13, 2009 – CareTech Solutions, Inc. (www.CareTechSolutions.com), an information technology (IT) and Web products and services provider for hospitals and health systems nationwide, announced today it has signed an agreement to provide Web Services to Novant Health (www.NovantHealth.org) based in North Carolina.
CareTech Solutions will be implementing its content management system and providing secure hosting for Novant Health’s ten hospital websites as well as redeveloping the corporate Website, physician portals and physician practice websites.
“Novant Health aims to provide a remarkable experience to patients and loved ones every time they encounter the organization, and our leadership recognizes the need to enhance our Web presence so that visitors encounter the same remarkable experience online as well,” said Jim Tobalski, senior vice president of Novant marketing and communications.
“The CareTech team offered the expertise, technical skills and user-friendly products and services required to quickly meet Novant’s needs for Web 2.0 and multimedia technology,” said Dave Garrett, Novant Health’s senior vice president & CIO. “We view CareTech Solutions as a trusted partner in providing Novant Health’s patients with a comprehensive and lasting online experience.”
CareTech will utilize its CareWorks CMSTM product – a module-based engine for building full-featured hospital websites – to migrate existing webpages and work with the Novant Health Web Center team to create customizable, engaging and patient friendly websites for the not-for-profit health system. Once complete, functionality on Novant Health’s public-facing websites will include a gift shop, an online forum, a chat room and blog and e-greeting cards. CareTech Solutions will work with the Novant Health Web Center team to expand and enhance Novant Health’s existing online offerings, including its giving and donations, bill payment, patient preregistration, class registration, physician finder and appointment request form interfaces. CareTech will also work with the Novant Health Web Center team to expand Novant Health’s online multimedia and video capabilities.
“We are honored to have been selected by Novant Health as a trusted partner to help build a more meaningful and substantive online experience for its patients, their families and the community,” said Chris Catallo, director, web products and services with CareTech Solutions. “Helping Novant address patient needs and enhance convenience with online services such as a physician finder, a chat room, a blog and multimedia and video capabilities will help create a more engaging patient experience in today’s consumer driven healthcare market.”
In addition to building the websites and leveraging its CareWorks CMS, CareTech will host the websites within its data center. CareTech currently hosts over 200 websites on its production Web servers. CareTech’s industry leading data centers provide continuous fully managed operations.
About Novant Health
Novant Health is a not-for-profit integrated group of hospitals and physician practices, caring for patients and communities in North and South Carolina and Virginia. Novant Medical Group consists of 1,097 physicians in 372 practice locations. Hospital affiliates include Presbyterian Hospital, Presbyterian Orthopaedic Hospital, Presbyterian Hospital Matthews and Presbyterian Hospital Huntersville in the Charlotte area; Forsyth Medical Center and Medical Park Hospital in Winston-Salem; Thomasville Medical Center in Thomasville; Brunswick Community Hospital in Supply; Rowan Regional Medical Center in Salisbury; and Prince William Hospital in Manassas, VA. Other Novant facilities and programs include nursing homes, outpatient surgery centers, medical plazas, rehabilitation programs, community health outreach programs and the national MedQuest organization with 103 imaging centers in 13 states. Novant Health is ranked 12th nationally among the 2009 Top 100 Integrated Healthcare Networks, according to an analysis by the SDI health informatics company.
About CareTech Solutions, Inc.
CareTech Solutions, Inc., an information technology and Web products and services provider for hospitals and health systems, creates value for clients through customized, scalable solutions that contribute to improving patient care while lowering healthcare costs. From implementing emerging technologies to supporting day-to-day operations, CareTech offers clients expert services across the entire patient data lifecycle.
CareTech Solutions won a coveted 2008 Best in KLAS award for the IT Outsourcing (Extensive) segment, as ranked by healthcare executives and professionals in the 2008 Top 20 Best in KLAS Awards report. CareTech’s Best in KLAS distinction follows the company’s achievement of leading overall performance scores in KLAS’ 2008 Extensive IT Outsourcing Study. CareTech’s overall performance score was 94.6 on a 100-point scale – the top score among six competing extensive IT outsourcing firms cited in the report, and the highest score KLAS has measured since first measuring extensive IT outsourcing performance in 2005. CareTech earned 100-percent scores in each of the “business indicator” categories of Would You Buy it Again, Avoids Nickel-and-Diming, Keeps all Promises, Services Delivered within Budget/Cost and Would You Recommend to a Friend/Peer.
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For more information, please visit www.caretechsolutions.com.
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