CareTech News

CareTech Solutions Earns High Marks in KLAS Healthcare IT Extensive Outsourcing Report

  Performance, Business Value, Positive Customer Commentary Earn Organization High Scores

NEW ORLEANS, February 28, 2007 – CareTech Solutions, an information technology (IT) and health information management (HIM) services provider for hospitals and healthcare systems, announced today that it had garnered high scores in the KLAS 2006 Extensive IT Outsourcing Report. The announcement was made in conjunction with the Healthcare Information and Management Systems Society (HIMSS) 2007 Annual Conference and Exhibition.

CareTech’s overall score was 90.3 on a 100-point scale. The company earned 100% in each of the business indicator categories of Would You Buy it Again, Avoids Nickel-and-Diming, Keeps all Promises and Would You Recommend to a Friend/Peer. In the Performance indicator section, which included evaluation of metrics such as Lived Up to Expectations, Services Delivered as Promised and Executives Interested in You, CareTech scored high, averaging an 8.2 on a nine point scale, with nine being considered strong or excellent performance.

“While direct comparisons to vendors included in the main body of the report would not meet KLAS criteria, we’re very pleased to have garnered some of the report’s highest overall marks,” said James Giordano, president and CEO of CareTech Solutions. “We view the outcomes as being validation of the success of our focus on providing hospitals with the comprehensive IT services that directly respond to our client’s requests. Our solutions consistently result in helping our client hospitals improve care, reduce costs and achieve a competitive advantage.”

CareTech’s performance can be reviewed in the early data segment of the report. Equity partnerships with some of its larger clients prevented CareTech from qualifying for the Main Body of the report, which required a minimum level of participation from non-equity clients to meet KLAS’s threshold for statistical confidence. Survey participants providing detail on CareTech had no equity ownership in that organization. Yet for all vendors in all categories, CareTech was one of only three firms whose overall score increased from 2005 to 2006.

KLAS is the only research and analysis firm specializing in monitoring and reporting the performance of Healthcare Information Technology vendors and professional services firms. Published in December, 2006, The KLAS Extensive IT Outsourcing Study* evaluates the performance of 12 professional service firms that provide services to hospitals outsourcing in excess of 50 percent of the IT resources outsourced for related IT staff, data center, help desk, application support, systems administration, telecom, etc. The evaluations are based on performance, business indicators, and client commentary.

©2006 KLAS Enterprises, LLC. All rights reserved. KLAS website

* The name of this year’s KLAS report has changed from Full IT Outsourcing to Extensive IT Outsourcing. After publishing the last report, KLAS found that some providers and vendors concluded from the “full” designation that all IT resources were outsourced for the organizations included in the research. To avoid this confusion the “extensive” designation is now used. The organizations in the 2006 research, just as they were in the 2005 research, have in excess of 50 percent of the IT resources outsourced.

About CareTech Solutions, Inc.

CareTech Solutions, Inc., an information technology and health information services provider for hospitals and health systems, is committed to creating value for clients through customized, flexible solutions that contribute to improving patient care while lowering healthcare costs. From implementing emerging technologies to supporting day-to-day operations, CareTech offers clients expert services across the entire patient data lifecycle.

Information Technology services – Health Information Management – Revenue Cycle services – Web Products and Services – CableCare™ structured cabling and wiring

For more information please visit:


Jody Meehan
CareTech Solutions

(248) 233-3080


Todd Krieger

Airfoil Public Relations                     

(248) 304-1427