CareTechNews

CareTech Solutions, Inc. and Crittenton Hospital Medical Center Sign IT Outsourcing Agreement

Southfield, Mich. – June 12, 2003 – CareTech Solutions, Inc., the healthcare affiliate of Compuware Corporation, today announced a five-year Information Technology (IT) outsourcing agreement with Crittenton Hospital Medical Center (CHMC) of Rochester, Michigan. The agreement became effective on June 11, 2003.

Under the agreement, CHMC will utilize CareTech Solutions as a strategic partner and employ its full spectrum of IT outsourcing services including operations and applications management, administrative support and consulting services for CHMC’s hospital, affiliated outpatient centers and physician practices. CareTech Solutions also assumes management over CHMC’s information services staff, which transitioned to CareTech Solutions as part of the agreement.

“Crittenton Hospital Medical Center has undertaken an $86 million facility and program reinvestment to benefit patients, community and staff. Coupled with this is our investment in advanced clinical and business IT solutions that will assist us in delivering state-of-the-art patient care. We selected CareTech Solutions as our strategic IT partner in order to ensure that Crittenton’s investment in IT yields the expected improvements in quality of care, efficiency and financial returns,” said Bart Buxton, Crittenton Chief Operating Officer. “We have been exceptionally pleased with the Cerner expertise CareTech has demonstrated. Their involvement in the system implementation has accelerated the pace of the project while ensuring that clinical and operational efficiencies will be achieved.”

Of particular value for CHMC in this relationship is CareTech’s Cerner Millennium clinical information system expertise. CareTech’s experienced Cerner team will deliver technical and operational expertise to CHMC for identifying and meeting user requirements, planning, implementation, performance testing, monitoring, training, documentation and user readiness.

As part of this comprehensive solution, CareTech Solutions will leverage its significant resources to assist CHMC take full advantage of its investment in IT. In addition to high quality day-to-day management of IT operations, CHMC will benefit from customized solutions, rapid deployment of new technology, proven tools, time-tested methodologies, leveraged purchasing power and access to a larger pool of technical resources with healthcare expertise.

“We are pleased to have been selected as Crittenton Hospital Medical Center’s IT partner and look forward to bringing our experience, knowledge and expertise to assist them in achieving their strategic objectives. The comprehensive, flexible outsourcing solution we deliver will result in immediate, measurable value for CHMC,” stated Philip Spinelli, CareTech Solutions Vice President of Sales and Marketing.

About Crittenton Hospital Medical Center
Crittenton Hospital Medical Center in Rochester/Rochester Hills is a 290 bed not-for-profit community hospital, offering a full range of emergency and ambulatory services and specialized programs including intensive care, occupational medicine, pediatric urgent care, obstetrics, radiation oncology, imaging and diagnostics, sleep and neurophysiology medicine, orthopedics, hospice and weight management. For more information, visit www.crittenton.com or go to AOL Keyword: Crittenton.

About CareTech Solutions, Inc.
CareTech Solutions is a recognized leader in healthcare information technology outsourcing. We provide healthcare organizations with flexible solutions that translate to improved performance, reduced costs, regulatory compliance and measurable improvements in patient and clinician satisfaction. CareTech’s customized solutions are designed to help our clients take advantage of new opportunities, meet unique challenges and focus on areas critical to their strategic success.

CareTech Solutions provides expert services in virtually every facet of information technology management, from implementing emerging technologies to supporting day-to-day IT operations. Our products and services ensure that our clients’ investment in information technology results in a measurable contribution to their organization’s health and growth.

For additional information regarding CareTech Solutions, contact the corporate offices in Southfield, Michigan at 248.233.3080 or visit the Company’s website at www.caretechsolutions.com.

Press Contact
Philip J. Spinelli
Vice President
Sales and Marketing
CareTech Solutions, Inc.
248.233.3080