CareTechNews

CareTech Solutions, Inc. and Northern Michigan Regional Health System Sign Outsourcing Agreement

10-Year Agreement Designed to Improve Delivery of Health Care Services to Rural Hospital System

SOUTHFIELD, Mich. – July 24, 2000 – CareTech Solutions, Inc. (CareTech), the health care subsidiary of Compuware Corporation, announced today a 10-year agreement with the Northern Michigan Regional Health System (NMRHS) for the outsourcing of Northern Michigan Hospital’s (NMH) information systems activities. CareTech Solutions will retain current NMH employees to support and maintain the hospital’s data center operations, applications and voice information systems. In addition, CareTech Solutions will provide CIO services and technical resources for the development and implementation of the hospital’s strategic technology plan.

NMRHS will benefit from CareTech Solutions’ professional resources, vendor relationships, strategic initiatives and business partnerships, all of which provide value-added elements to the agreement. “We are most excited about this relationship with a company that we consider to be on the leading edge of health care information systems,” said Jeffrey T. Wendling, President and Chief Executive Officer of NMRHS. “We are confident that this partnership will lead to more effective information systems, better patient care and lower costs for our hospital and system.”

The 10-year outsourcing agreement becomes effective August 1, 2000. The agreement, designed to meet the unique requirements of a rural health care system, requires CareTech Solutions to achieve the following specific economic and service level performance objectives set forth by NMRHS:

• Contain costs and provide cost savings
• Improve service levels
• Facilitate physician connectivity
• Implement NMH enterprise initiatives
• Implement the hospital’s Enterprise Strategic Plan
• Provide staff enrichment opportunities for NMH employees
• Assist in the integration of a northern Michigan sub-regional health care network

CareTech Solutions will deliver significant savings to NMRHS’ operational budget, provide a flexible pool of IT resources and improve current service levels. The new agreement with NMRHS expands the CareTech Solutions client portfolio to include urban, suburban and rural clients.

CareTech Solutions currently employs full-time health care Information Technology professionals and has access to a large flexible pool or resources from its existing business partners. CareTech Solutions will leverage its resources and relationships to establish an environment of cooperation with an emphasis on improved NMH service levels.

About CareTech Solutions, Inc.
Working with healthcare providers, CareTech Solutions develops and implements information technology business solutions that result in measurable improved IT performance and reduced business costs. For additional information regarding CareTech Solutions, contact the corporate offices in Southfield, Michigan at 248.233.3080 or visit its web site at www.caretechsolutions.com.

Press Contact
Philip J. Spinelli
Vice President
Sales and Marketing
CareTech Solutions, Inc.
248.233.3080