Distinct offering represents hospital IT management firm’s turnkey Web capabilities and ongoing commitment to meeting customer need
Troy, Mich. – July 28, 2005 – CareTech Solutions, Inc., a healthcare information technology (IT) and health information management (HIM) outsourcing company, has announced the launch of WebCare™, a distinct service offering supporting hospitals and healthcare systems’ online capabilities. The new offering is one of a growing number of distinct services developed by CareTech to support the strategic vision of its clients.
WebCare provides customized solutions and support for hospitals’ internal and external online presence, from simple front end Web sites to complex secure healthcare portals, and from content management systems to centralized physician resource centers and e-commerce applications that can be accessed by patients and network affiliates. Various operation levels allow each client to choose the amount of site support required; WebCare’s offerings can be hosted and maintained by CareTech, or implemented at client sites.
“Today’s hospitals are increasingly using technology to enhance both the patient and clinician’s experience, building rapport and encouraging loyalty with two critical audiences,” said CareTech Solutions President and Chief Executive Officer James Giordano. “CareTech’s WebCare offering is dedicated to meeting those objectives and reflects our customer’s desire to differentiate their organization through technology.”
WebCare’s turnkey, Web-based products and services reduce cost and improve efficiency, communication and productivity. Its group communications resource provides hospital clinicians or independent physician groups with a centralized, permission-based, password-protected resource that is fully accessible from any Internet connection. Portals provide quick, easy and secure access to such critical data as financial figures, legal and legislative updates and professional education opportunities, as well as secured forums and bulletin board postings for group communication. Group users are able to retrieve the most current information from anywhere, freeing up time to meet with patients and greatly reducing information inconsistency and legal liabilities by providing round-the-clock access to the most recent healthcare findings.
CareTech’s Web services benefit the patient community as well. From interactive registration modules and secure portals to view consultation information, to online bill payment, WebCare’s products and services help providers keep patients better informed and in control of their own health.
“When physicians and patients are better connected, each is able to utilize their time more efficiently and communicate more effectively, helping to improve the quality of care,” said CareTech Solutions WebCare Director Christopher Catallo. “With the addition of our Web services offering, now more than ever, CareTech provides the technology and support for hospitals to offer the highest level of patient care possible, in the most efficient and cost-effective ways possible.”
In addition to WebCare and its core offering of information technology management, CareTech offers health information management (HIM) services including medical records management; EMR planning and implementation; Coding and Case Mix Index analysis; transcription management; staffing; release of information; HIPAA compliance audits and JCAHO/HFAP readiness assessments; and CableCare™, structured cabling services to connect voice, data and wireless equipment, including complete structure cabling system planning, coordination of planning and implementation, installation and ongoing support.
About CareTech Solutions
CareTech Solutions, Inc., an information technology (IT) and health information management (HIM) outsourcing provider for hospitals and health systems, is committed to creating value for healthcare clients through customized, flexible outsourcing solutions that contribute to improving patient care while lowering healthcare costs. Based in Troy, MI, CareTech Solutions offers clients expert services in virtually every facet of information technology from implementing emerging technologies to supporting day-to-day IT and HIM operations for hospitals nationally. For more information please visit: www.caretechsolutions.com.
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CareTech Solutions, Inc.