CareTech News

CareTech Solutions Speeds Hospital’s Adoption of State-of-the-Art Technology

Implementation of PACS, new network infrastructure enhances North Oakland Medical Centers’ patient care, productivity, and cost efficiency

Troy, Mich. — July 19, 2004 — CareTech Solutions, an information technology (IT) and health information management (HIM) services outsourcing provider for hospitals and health systems, announced today that it has completed the first phase of a comprehensive technology upgrade for North Oakland Medical Centers (NOMC) in Pontiac, Mich. The rapid implementation of this technology set, which includes a picture archiving and communications systems (PACS) installation, enables the healthcare system to offer patients and clinicians a broader array of patient services enhancing NOMC’s position as a provider of advanced clinical care. “Through our relationship with CareTech we have been able to markedly accelerate the realization of our IT vision which is tightly linked with our strategic objectives for enhanced clinical care,” said Robert Davis, North Oakland Medical Center’s Chief Executive Officer. “The introduction of state-of-the-art technologies in this first phase has resulted in a positive impact on patient care, patient and clinician satisfaction and the overall health of our organization.”

To provide a solid foundation for the technology advancements at NOMC, CareTech conducted a technology assessment and completed an infrastructure upgrade. New high-speed network technology, including wireless connectivity, was installed throughout the main hospital in Pontiac and its adjoining buildings to support new information systems that required a higher performance level. The centers are now benefiting from increased throughput.

CareTech also assisted North Oakland Medical Centers in selecting an affordable and needs-appropriate PACS solution that would improve radiologist and physician workflow. Following this installation, significant cost reductions and efficiency improvements are expected as film printing is gradually eliminated and images are read from compatible modalities.

To better communicate the center’s services and strengths to the communities it serves, CareTech worked collaboratively with NOMC marketing department resources to develop an enhanced Web site. A current, industry-standard e-mail system and directory structure were also implemented to provide additional functionality for North Oakland Medical Centers staff.

In order to allow physicians to review and sign transcribed documents via the Internet, CareTech managed the replacement of a non-supported voice management system and the upgrade of a DOS-based transcription and documentation management system – which also interfaced with the health information system and PACS to streamline workflow.

“North Oakland Medical Center has made significant strides towards utilizing technology to positively impact patient care,” said Pat Milostan, vice president and chief technology officer for CareTech Solutions. “We look forward to working with North Oakland Medical Center on completing the next phase of their strategic IT plan.”

About North Oakland Medical Centers
North Oakland Medical Centers is a multidivisional urban healthcare system whose mission is to deliver high-quality healthcare and health-related services in northern Oakland County in a cost-effective and efficient manner. Its full-service, non-profit hospital operate 366 beds in Pontiac, Mich.; an Ambulatory Care Center in Waterford; a Teen Health Center in Pontiac; physician practices throughout Oakland County; radiology services in Clarkston; and a durable medical equipment company. For more information, visit its Web site at

About CareTech Solutions, Inc.
CareTech Solutions Inc., an IT services and health information management (HIM) outsourcing provider for hospitals and health systems, is committed to creating value for healthcare clients through customized, flexible information technology outsourcing solutions that contribute to improving patient care while lowering healthcare costs. Based in Troy, MI, CareTech Solutions offers clients expert services in virtually every facet of information technology from implementing emerging technologies to supporting day-to-day IT operations for hospitals nationally. For more information please visit:

Kate Kilponen
Airfoil Public Relations, Inc.
(313) 887-7212
Jody Meehan
CareTech Solutions, Inc.
(248) 233-3080