Patient Financial Services will Use iDoc™ to Convert Four Million Documents
to Electronic Images Every Year
TROY, Mich. Oct. 5, 2010 – CareTech Solutions, an information technology and Web products and services provider for more than 150 U.S. hospitals, announced today that the Detroit Medical Center (DMC) (www.dmc.org) has selected the company’s document imaging solution, iDoc™, for the eight-facility integrated delivery system’s patient financial services operation.
“As the largest healthcare provider in southeast Michigan, DMC’s Patient Financial Services has been handling nearly four million documents a year, with a need to handle more,” said Candace Scott, vice president of Patient Financial Services for the DMC. “That’s a lot of information going through our system, and the former document scanning system just couldn’t keep up. Document imaging technology is a fundamental workflow tool for our processes, and with CareTech’s iDoc, we get a hosted solution that interfaces easily with our enterprise processes and systems – not to mention it’s easy to use and quick to implement.”
“iDoc, as a hosted solution, is a great alternative for hospitals who don’t want to carry the hardware costs, own the maintenance responsibility, or staff for the technical support,” said Jim Giordano, president and CEO, CareTech Solutions. “CareTech’s document imaging offering is a welcome solution for healthcare clinical and business departments that want to realize the economic benefits of the paperless office without alienating themselves from corporate-wide health information strategies.”
The iDoc application and client data are housed in a CareTech Solutions SAS 70 Type 2 accredited secure data center. CareTech is responsible for all application maintenance, database maintenance, application upgrades, third-party product support, technical support, disaster recovery, system backups, hardware upgrades, and system monitoring.
About CareTech Solutions
CareTech Solutions, Inc., an information technology and Web products and services provider for more than 150 U.S. hospitals and health systems, creates value for clients through customized IT solutions that contribute to improving patient care while lowering healthcare costs. From implementing emerging technologies to supporting day-to-day IT operations, CareTech offers clients expert health information management services across the entire patient data lifecycle earning it the 2008 and 2009 Best in KLAS award for IT Outsourcing (Extensive) as ranked by healthcare executives and professionals in the Top 20 Best in KLAS Awards: Software & Professional Services report.
For more information, please visit www.caretech.com.
Anne Santori, APR
Public Relations Manager