CareTech News

Crittenton Hospital Medical Center Named 2007 Most Wired Hospital

 Most Wired Hospitals Wield Tools of Technology

ROCHESTER, Mich.—July 23, 2007— Crittenton Hospital Medical Center has been named one of the nation’s Most Wired hospitals, according to the results of the 2007 Most Wired Survey and Benchmarking Study released in the July issue of Hospitals & Health Networks magazine which has named the 100 Most Wired hospitals and health systems since 1999.

“Crittenton is proud to be recognized as a Most Wired hospital for the second year in a row,” said Lynn Orfgen, president and chief executive officer of Crittenton Hospital Medical Center. “Crittenton is committed to continuous improvement in the quality and safety of patient care. Together with our IT partner, CareTech Solutions, we’re making great strides in delivering exceptional results through advanced technology.”

Leveraging CareTech’s expertise, Crittenton Hospital Medical Center has strategically invested in a variety of technologies that have brought patient care and staff productivity to the next level, including document imaging and management, a campus-wide electronic medical record (EMR) and online charting and order management processes, a high-bandwidth local area network (LAN), an IT-based disaster recovery plan and 24/7 help desk.

The nation’s 100 Most Wired hospitals show better outcomes in four key areas: mortality rates, patient safety measures from the Agency for Healthcare Research and Quality (AHRQ), core measures from Hospital Compare and average length of stay. Based on analysis of the ninth annual Most Wired Survey and Benchmarking Study results, hospitals are embracing technology as a key tool for health care quality improvements.

“Many hospitals have made strong commitments to using information technology to improve the quality of care,” says Rich Umbdenstock, president and CEO of the American Hospital Association (AHA). “They are combining technology with clinical knowledge and creativity with a focus on improving outcomes, and making care safer and more streamlined for both patients and clinicians.”

Hospitals investing in quality are also investing in IT. “The Most Wired hospitals are focused on quality,” says Alden Solovy, executive editor of Hospital & Health Networks. The analysis does not establish a direct causal relationship between technology and outcomes, however, health care organizations are looking to measure trends documenting better outcomes.

The Most Wired Survey is conducted annually by Hospitals & Health Networks magazine, which uses the results to name the 100 Most Wired hospitals and health systems. It focuses on how the nation’s hospitals use information technologies for quality, customer service, public health and safety, business processes and workforce issues.

Hospitals & Health Networks conducted the 2007 survey in cooperation with Accenture, McKesson Corp. and the College of Healthcare Information Management Executives. The July H&HN cover story detailing results is available at

About the Most Wired Survey and Benchmarking Study

Hospitals & Health Networks, the journal of the American Hospital Association, conducts the voluntary Most Wired Survey and Benchmarking Study annually and names the 100 Most Wired.

Accenture is a global management consulting, technology services and outsourcing company.

McKesson Corporation is the world’s largest healthcare services, technology and automation company.

CHIME was formed with the dual objective of serving the professional development needs of healthcare chief information officers and advocating the more effective use of information management within health care.

About Crittenton Hospital Medical Center

Serving Oakland County since 1967, Crittenton Hospital Medical Center (Crittenton) is a 290-bed facility located in Rochester/Rochester Hills, Michigan. A not-for-profit community hospital, Crittenton is one of Rochester Hills largest employers, with a staff of more than 1,600 and more than 500 physicians. Crittenton Hospital Medical Center is dedicated to enhancing the health status of the individuals that it serves. This mission is accomplished through the provision of a full range of medical technologies and quality services in steadfast partnership with our physicians, staff and community members.


Jody Meehan

CareTech Solutions

(248) 823-0900


Brian Barthelmes
Airfoil Public Relations

(248) 304-1451


Sarah B. Brown

Health Forum

(312) 893-6894