Resources
- On-Demand
Resources
On-Demand
How well are you prepared for a Disaster?
DR and BCP address what should happen before, during and after a disaster. This session will help you prepare for and manage the unexpected, allowing your staff to quickly get back to providing care without any compromises.
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Cyberattacks Have No Lockdown
Ensuring the confidentiality and integrity of data is a key concern in the healthcare industry. In this webinar, you will learn what constitutes a modern security program and how to secure your IT ecosystem with a two-pronged security approach.
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- Telehealth
- IT Outsourcing
- Data Center
- Service Desk
- IT Monitoring
- Disaster Recovery
- IT Advisory Services
Telehealth
Advance telehealth with a roadmap to success
Read this white paper to know in detail how CareTech’s Telehealth Maturity Model can help you evaluate the maturity of your existing telehealth program with its two-axis approach and provide a clear roadmap to success. Read More
IT Outsourcing
Company Overview
We’re not just an IT services company that decided to get into healthcare. We’re a healthcare company that specializes in IT. Read More
10 Ways to Maximize Your Information Technology Assets
What does it take for a healthcare organization to successfully transition into today’s complex, fully electronic environment? Strong asset management is the key. Read More
Integration and Interoperability Services
Because you don’t have a “Rosetta Stone” for your data, our integration and interoperability services exist. Read More
Application Support and Managed Services
A partnership with our Application Development and Managed Services gives your hospital or health system access to a wealth of industry-leading technical expertise without the need for lengthy training, recruiting or rehiring periods. Read More
A Health Service Organization’s Successful IT Infrastructure Transformation Journey
As a not-for-profit health services organization based in Maryland looks to the future to implement processes based on their technology road map, it has identified that CareTech Solutions can help with long-term goals by helping to continue to look for cost savings through Provisioning, Service Desk Operations and System Integrations.Read More
HIT Innovations and Transformation for a Non-Profit Healthcare Organization in Los Angeles
With a capped budget and a requirement to support the hospital’s planned timeframe for opening, the Chief Information and Innovation Officer (CIIO) developed a strategy to build a hospital of the future. Here’s how.Read More
Data Center
A Michigan-Based Healthcare Provider Trusts CareTech for Its MEDITECH Hosting Needs
Ensures that its mission-critical applications are “Always On, Always Available, and Always Secure.”Read More
Digital Transformation Cloud Services
Secure and compliant data center hosting and managed services to protect the integrity of your data. Read More
Optimizing the Hospital Data Center
As hospitals IT leaders adapt to changing reimbursement and value-based care models, many are choosing to outsource some or all of their IT environments. Partnering with a full service solutions provider allows them to optimize data center performance and improve efficiency, flexibility, care quality and reduce costs. Read More
An IT Disaster Recovery Success Story
A leading integrated healthcare delivery system joined with CareTech to deploy system replication for their user environment including their onsite Cerner systems (supporting RHO) and interface engine, the Meditech Laboratory/Radiology/Billing/ADT system, PACS, and the support systems behind those applications.Read More
Service Desk
The Service Desk That Boosted End User Satisfaction
A leading healthcare delivery system resolves 90% of issues on the first call and achieves end user satisfaction rating of 94%+ with CareTech. Read More
Smart and Integrated Service Desk Support for Patient Care Excellence
A leading healthcare delivery network achieves Service Desk end user support satisfaction rating of 95%+ with CareTech.Read More
Improving End User Experience with High-Value Field Support Services
CareTech helps a leading medical services provider to serve their end users faster.Read More
Clinical Service Desk
See how CareTech Solutions’ Service Desk is much more than a traditional hospital help desk. Read More
5 Advantages to Using Courion Password Reset on Your Hospital Help Desk
Simple password reset requests are the most common calls to any hospital help desk, often averaging 20-30% of all calls. They can tie up analysts who could be resolving more complicated issues. Read More
5 Ways Physicians Benefit from “Fast Track” Support
When a physician calls CareTech Solutions’ Service Desk, it’s always urgent. It may be a life-or-death matter, or the busy physician is simply pressed for time. Read More
Patient Portal Services
Are you unable to keep up with the volume of Service Desk calls because of routine patient portal inquiries? Is your hospital staff busy answering simple questions that distract from more critical calls? Read More
4 Top Reasons to Consider CRS – Change Request System
Facing unauthorized changes? Unplanned downtimes? 24/7/365 availability of IT services is essential in today’s healthcare IT environment. Read More
IT Monitoring
IT Performance Monitoring
A remote, integrated monitoring service designed and built exclusively to support hospital information technology systems 24/7/365. Reduce unscheduled downtime and stay ahead of issues that impact the patient experience. Read More
4 Essentials for Secure Hospital Account Provisioning
Clearances and access rights of employees remain points of vulnerability for the security of any healthcare organization. Read More
6 Critical Hospital Functions Monitored 24/7/365
As the modern healthcare organization becomes more and more dependent on its complex electronic systems, it cannot afford a failure in any area. Read More
6 Top Benefits to a CIO of Pulse IT Monitoring Service
Trying to stay ahead of performance issues that impact service delivery while running an IT environment that users can have confidence in? CareTech Solutions’ Pulse IT Monitoring Service can help you give users a reliable and predictable IT experience all day – every day. Read More
Disaster Recovery
Secured Healthcare Disaster Recovery
The Secured Healthcare Recovery Cloud offers the peace of mind of knowing that all of your data is safely secured along with full redundancy to lower your recovery times. Read More
Disaster Recovery: Slashing Downtime from 24 Hours to 24 Minutes
Backed by CareTech Solutions, a not-for-profit healthcare organization serving communities in Wayne County has transformed its disaster recovery plan, and the change is a dramatic one – a reduction of recovery time from one day to less than half an hour. Here’s how. Read More
Disaster Recovery Services for A Leading Integrated Healthcare Delivery System
The integrated healthcare delivery system and CareTech came together to brainstorm a solution that would ensure the replication creates a consistent copy of the database at a regular interval. Read More
IT Advisory Services
Security, Risk Assessment & Compliance
CareTech’s information security professionals employ a comprehensive, risk-based approach towards each assessment, examining your hospital’s policies against industry best practices and all HIPAA and EHR Incentive Program compliance issues. Read More
- Resources Web Products
- Web Advisory Services
- BoardNet
Resources Web Products
Web Products and Services Overview
Your hospital website: creating experiences that connect patients, physicians and the community. Read More
Custom and Mobile Application Development Overview
Our experts will help you to assess your current clinical needs and business requirements, and come up with working application solutions. Read More
CareTech CMS
The best hospital Web solution is one that frees you to carry out your primary responsibility: optimal patient care and safety, while delivering superior services. And that means a user-friendly content management system like CareTech. Read More
CareTech CMS Module Guide
Turn your hospital website into a high-performing, interactive channel with CareTech CMS modules. Read More
CareTech CMS Appointment Request Module
Physicians and departments can accept requests for appointments 24/7. Read More
CareTech CMS Bill Pay Module
Patients can securely submit payment and view detailed account information. Read More
CareTech CMS Blogs Module
Authors can self-publish content, administrators can moderate comments, and users can provide feedback. Read More
CareTech CMS Class Registration Module
Facilitate online registration, credit card payments and scheduled reminders for classes and events. Read More
CareTech CMS Directory Builder Module
Create and support multiple types of data collections. Read More
CareTech CMS Donations Module
Enables hospital foundations to accept secure online contributions. Read More
CareTech CMS E-Greetings Module
Friends and family can send greeting cards to patients through the organization’s website. Read More
CareTech CMS ER Wait Time Module
Displays estimated duration of patients’ ER wait on hospital website, mobile devices, and more. Read More
CareTech CMS Find-a-Physician Module
Displays physician groups, specialty, location, biography, video, photos, logos, awards, and custom fields. Read More
CareTech CMS Form Builder Module
Administrators can build forms, surveys, and polls with a user-friendly interface. Read More
CareTech CMS Media Gallery Module
Enables hospital foundations to accept secure online contributions. Read More
CareTech CMS Newsletter Module
Create subscription-based newsletters for staff, patients, donors, and more! Read More
CareTech CMS Policies Module
Document repository to store, organize and distribute hospital policy documents. Read More
CareTech CMS Pre-Registration Module
Patients can conveniently pre-register for scheduled appointments online, reducing their wait time. Read More
CareTech CMS Service Finder Module
Enables patients to quickly find locations that offer the services they need. Read More
CareTech CMS Video Library Module
Showcase audio and video files in a YouTube™ type format. Read More
CareTech wins Gold at 2019 Digital Health Awards
CareTech CMS wins BIG in the Website Portal and Content Management System category. Read More
Web Advisory Services
Information Architecture Services
The ever-changing world of technology makes consumers expect certain levels of interaction and service across all industries. Read More
SEO Advisory Services
Your website is a key component of your digital strategy. Improving your website’s visibility brings in more visitors and improves growth. How do you know that your website is correct from an SEO standpoint? Read More
BoardNet
BoardNet Demo
Video: Watch a demo for BoardNet, the virtual online boardroom. Read More
BoardNet Overview
BoardNet is a secure, Web-based portal application that combines content management, document management and collaborative portal tools into one easy-to-use solution for hospital boards and committees. Read More
BoardNet: Your Online Boardroom
Get instant access to board materials online anytime … anywhere. Read More
- Document Imaging and Management
- Archive Data
- Information
Document Imaging and Management
iDoc Contents and Records Management
iDoc is a hosted document imaging management solution that produces measurable improvements in office efficiency and frees your physicians and staff to provide a better patient experience. Read More
A 70+ Years Old Teaching Hospital: iDoc™ Document Imaging
An enormous volume of paper medical records is a common problem for most hospitals with a long history of service in the community. CareTech Solutions’ iDoc Document Imaging solution brought a 70+ years old Teaching Hospital’s HIM department into the 21st century. Read More
A Leading Public Non-Profit Teaching Hospital: iDoc Implementation
Patient care was improved by resolving inefficiencies in getting the right information to doctors, nurses and other caregivers quickly. This was accomplished by eliminating delays in receiving reports from other departments, eliminating the need to retrieve multiple files from multiple locations and providing secure access anywhere throughout the hospital’s intranet network. Read More
A Petoskey-based Hospital: iDoc
The hospital leadership had specific goals in mind when they purchased the iDoc Document Imaging System. The most clear-cut and obvious goal was to move from the old paper-based records system to a digital one – but in conjunction with that overall objective, there was also the need to reduce DNFB and improve workflow. Read More
A Private Educational Institution in Troy: Document Imaging in Higher Education
The educational institution needed a more efficient way to handle the ever-increasing load of paperwork and the documents that enter with students and follow them through their academic careers. With an extensive, paper-based records system. storage and access were prime problems. CareTech Solutions’ iDoc Document imaging System was a perfect fit. Read More
Archive Data
iDoc™ Archive for Legacy Decommissioning
Archive is a secure, cost-effective legacy decommissioning solution for sunset healthcare clinical and business systems. The iDoc™ Archive advantage: Lower costs, easy access, secure data, and the health IT experience of CareTech Solutions. Read More
Start with a Self-Assessment
Is your historical patient data stored on outdated servers that can no longer be updated or supported? Read More
10 Reasons to Consider iDoc™ Archive
All of your data in one place with easy, reliable, seamless access. Read More
Balanced Scorecard: 5 Keys to Success
Legacy decommissioning is a major challenge in today’s healthcare IT environment. One way to help ensure a successful result is to take a balanced scorecard approach to evaluating your options. Read More
7 Questions to Ask Data Storage Vendors
Does your legacy decommissioning system for historical patient data offer this functionality? Read More
Five Cost Factors to Consider
When determining the cost of storing historical patient data, there are several factors to keep in mind. Read More
Information
10 Economic Reasons for Hosted Document Imaging Solutions in Healthcare
Among the service industries, healthcare stands alone in its reluctance to adopt technologies such as document imaging and digital archiving that begin the weaning from legacy paper-based systems to electronic medical records. But making such a transition is a must. Read More
Document Imaging Has Never Been Easier
A brief overview of how going paperless “shouldn’t make your head hurt.” Read More
iDoc Fast Facts
The iDoc facts and features you need to know, at a glance. Read More
iDoc Minimum PC Requirements
The basic workstation technical requirements to run iDoc. Read More
iDoc Product Spec Sheet
A detailed breakdown of iDoc’s features and specifications. Read More