HealthcareIT Services

Get the most out of your hospital's IT investment.

Meet the growing demand for IT with flexible solutions that enable your hospital and empower your staff to deliver the level of care necessary to make a real difference in patients’ lives.

IT Outsourcing – the expertise and resources you need, when you need them.

Sometimes, hospitals just need help. The ever-increasing demands on hospital IT departments driven by Meaningful Use and healthcare transformation may leave them stretched too thin.

Whether you need help planning, implementing or supporting your hospital’s IT, CareTech Solutions offers a complete suite of cost-effective, scalable services to meet your requirements and help ensure the success of your IT initiatives.

Service Desk - resolve IT issues quickly and get callers off the phone fast.

Worried about providing the level of support that complex IT systems require and your users expect? We can help.
Help desk calls are more sophisticated than ever. And the expectations of callers, especially clinicians, are higher than ever. CareTech Solutions’ Service Desk gives users industry-leading support delivered by analysts who are trained on all major clinical and business IT systems. They’re ready to handle everything from complex problem-solving to password resets quickly and accurately on the first call.

IT Monitoring Service – stay ahead of performance issues that impact service delivery.

Willing to gamble that a critical hospital application might go down? You don’t have to.
Give users a reliable and predictable IT experience, all day, every day, with CareTech Solutions’ IT Monitoring Service for healthcare. You’ll get visibility into your network, applications and infrastructure, helping you to proactively address IT issues that cause frustration and inefficiencies that can impact patient care.

Legacy Decommissioning – get secure data storage for sunset or legacy IT systems with iDoc™ Archive.

Tired of high maintenance fees just to house historical data in outdated systems, no longer supported by the original vendors? With iDoc Archive you can end up paying just a fraction of your previous fees for a wide range of advantages.

Data Center Services – you take care of your patients, we will take care of your data.

Looking for a data center hosting solution that cares for your data the way you care for your patients?

CareTech Solutions’ data center services are engineered and operated by skilled and seasoned technical professionals who understand the critical nature of your hospital’s clinical and business systems. Designed and managed to provide high availability and secured services 24x7x365, our data centers are fully Tier 3-compliant and endorsed by the American Hospital Association.

IT Advisory Services – experienced resources to help you get the job done.

Need specialized skills on short notice? We can furnish a wide range of advisory and technical consulting services to help you deliver effective IT solutions with lasting impact.

Disaster Recovery Services – disasters come in all sizes, you need to be ready for them all.

Are you prepared for your hospital’s increased reliance on technology and decreased tolerance for downtime?
The priority of a solid disaster recovery program increases with every key stroke. High availability of the growing amount of data is not only critical to patient care, but required for healthcare reform. With CareTech Solutions’ disaster recovery services, you’ll get a flexible, reliable and cost-effective solution that ensures your data is available following any type of disaster.

Long Term Care Services – improve the efficiency and effectiveness of your IT.

Looking for an IT partner to help you manage your healthcare IT environment with confidence? At CareTech Solutions, we’re expert at managing healthcare IT. That’s why Long-Term and Post-Acute Care providers come to us for IT Services designed specifically for their needs. Our highly-skilled team brings extensive healthcare IT experience, deep knowledge of clinical operations and performance you can count on.