CareTech News

Metro Health Hospital Selects CareTech Solutions for Health Information Management Services


Electronic medical record (EMR) and transcription system upgrades to be managed as part of the partnership

Troy, Mich. – November 14, 2005 — CareTech Solutions, an information technology (IT) and Health Information Management (HIM) provider for hospitals and health systems, today announced it has signed a five-year comprehensive HIM management agreement with Metro Health Hospital (formerly known as Metropolitan Hospital) in Grand Rapids, Mich.

It is a relationship that will help Metro take cost control and care improvement to the next level, according to Robert Smedes, chief financial officer and executive vice president of Metro Health Hospital.

“Metro Health’s mission, ‘To improve the health and well being of our communities,’ is most often thought of in terms of direct patient care, but it also is an imperative to minimize cost and be efficient at the business challenges of running a health system,” said Smedes. “That is why we are excited to have CareTech join us. CareTech’s depth of HIM industry expertise will be a significant resource for helping us streamline our health information department operations and, as a result, be more efficient at delivering patient care.”

As Metro Health Hospital’s strategic HIM business partner, CareTech will assume day-to-day management of Metro’s health information department staff of nearly 50 professionals, who will remain employees of Metro Health. CareTech’s management team will oversee important enhancements that are planned, such as implementation of an electronic medical record (EMR) and transcription system upgrades.

“We are excited to work with Metro Health Hospital in reaching its HIM and technology goals,” said Jim Giordano, president and chief executive officer for CareTech Solutions. “Through this relationship, CareTech will help to enable Metro to further improve its productivity and reduce accounts receivable within its health information department.”

About Metro Health Hospital
Formerly known as Metropolitan Hospital, Metro Health Hospital is an independent, locally controlled hospital and health system. As a non-profit organization, it exists solely for the betterment of West Michigan. With a rich history of holistic and patient-centered care, Metro Health Hospital is committed to assuring the best possible patient experience and providing easy access to services in every part of the greater Grand Rapids, Mich. area. For more information, please visit

About CareTech Solutions
CareTech Solutions Inc., an information technology (IT) and health information management (HIM) outsourcing provider for hospitals and health systems, is committed to creating value for healthcare clients through customized, flexible outsourcing solutions that contribute to improving patient care while lowering healthcare costs. Based in Troy, Mich., CareTech Solutions offers clients expert services in virtually every facet of information management from implementing emerging technologies to supporting day-to-day IT and HIM operations for hospitals nationally. For more information please visit: