If you are selected for an audit, you will receive an initial request letter from the CMS audit partner with the CMS and EHR Incentive Program logos on the letterhead. The request letter will be sent electronically from a CMS email address. The initial review process will be conducted at the audit contractor’s location, using the information received as a result of the initial request letter. Additional information might be needed during or after this initial review process, and in some cases an onsite review at the provider’s location could follow. A demonstration of the certified EHR system could be requested during the on-site review. A secure communication process has been established by the contractor, which will assist the provider to send any information that could be considered sensitive.
Once the audit is concluded, the provider will receive an Audit Determination Letter from the audit contractor. This letter will inform the provider whether they were successful in meeting Meaningful Use of electronic health records. If, based on the audit, a provider is found not to be eligible for an EHR incentive payment, the payment will be recouped.