CareTech News

Oakwood Healthcare System Selects CareTech Solutions for Transcription Services

Five-year contract will provide management of transcription services

Troy, Mich. – June 19, 2006 — CareTech Solutions, an information technology (IT) and health information management (HIM) services provider for hospitals and health systems, today announced it has signed a five-year transcription contract with Oakwood Healthcare System, the largest transcription agreement for CareTech Solutions to date.

“Transcription has increasingly become a critical function for supporting an efficient operation, especially as we continue with our process towards a complete electronic medical record,” said Lynn Flynn, corporate director of Health Information Management for Oakwood Healthcare System. “With the continued advancements in technology, we want to ensure we are optimizing the ability of our transcription team to leverage IT to meet the organization’s goals related to quality, patient and physician satisfaction.” “Ensuring the security of our patients’ electronic protected health information (e-phi) is vitally important to Oakwood. CareTech Solutions technology offering allows Oakwood to improve the secure transmission of e-phi in a cost effective manner while improving transcription cycle time.”

As Oakwood’s foremost IT and business process management partner, CareTech will assume day-to-day management of its transcription staff of 40 professionals who become CareTech employees under the arrangement. CareTech’s client executive team will work with Oakwood to manage significant updates that will offer many benefits to the healthcare system, including increased productivity, voice recognition capability and the capacity for transcription team members to work from home, thus recovering valuable onsite floor space that can be rededicated to other operations.

“We are thrilled to have been selected by Oakwood to provide transcription services,” said Leslie Mack, health information management senior director for CareTech Solutions. “As a healthcare system with more than 40 primary and specialty care locations, Oakwood recognizes the importance of providing the technology to progress its offerings and supply accurate and timely patient information. Our five-year partnership is a great testament to both Oakwood and CareTech’s commitment to improving employees’ productivity and patient satisfaction.”

About Oakwood Healthcare System
Oakwood Healthcare, Inc., is a comprehensive regional network of hospitals, healthcare centers, skilled nursing centers and related healthcare facilities. Oakwood has a medical staff of more than 1,200 doctors, and provides service to more than 1.2 million people in 35 southeastern Michigan communities. Oakwood’s specialty services include women’s and children’s health (including high-risk obstetrics and neonatal care), geriatrics, emergency care, cancer care, surgery, cardiology and other specialties. Oakwood Hospital & Medical Center has been recognized as one of the nation’s Top 100 cardiovascular hospitals six out of the last seven years. Oakwood is affiliated with the schools of medicine at Wayne State University and the University of Michigan and is a member of the University of Michigan Cancer Center Network. With more than 9,000 associates, Oakwood is the second largest employer in suburban Wayne County.

About CareTech Solutions

CareTech Solutions, Inc., an information technology and health information management services provider for hospitals and health systems, is committed to creating value for clients through customized, flexible solutions that contribute to improving patient care while lowering healthcare costs. From implementing emerging technologies to supporting day-to-day operations, CareTech offers clients expert services across the entire patient data lifecycle.

Information Technology services – Health Information Management – Revenue Cycle services – WebCare™ products and services – CableCare™ structured cabling and wiring

For more information, contact us at 877.700.8324 or visit our Web site at


Ashley La Croix
Airfoil Public Relations, Inc.
(248) 304-1418       

Jody Meehan
CareTech Solutions, Inc.
(248) 233-3080